Our commitment to you
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe for a service, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for their email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Jumble does not have access to the following information:
- Users' Jumble password;
- Users' email account password; or
- Users' email data
Security of data
We are committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your Data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure and given enough time and resources it may be possible for a malicious third party to gain access to your information. We cannot guarantee the complete security of our Site, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We strive to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and implement additional security features as new technologies become available. Where you have chosen a password, you are responsible for keeping that password confidential and for ensuring that your password is of suitable length and complexity to prevent someone from guessing your password. We ask you not to share your password with anyone.
The transmission of information via the Internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to or through our Site. Any transmission of Data is at your own risk. Once we receive your Data, we use appropriate security measures to seek to prevent unauthorised access.
How we use collected information
Jumble may collect and use Users' personal information for the following purposes:
How we protect your information
- To improve customer service
Information you provide helps us respond to your customer service requests and support your needs more efficiently.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. We may use the email address to send emails on topics including company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Disclosure of your data
We may disclose your Data and other information to any member of our group. We may disclose your Data and other information to third parties:
Note: Jumble does not have access to email data.
Links to other sites
- in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets;
- if Jumble or substantially all of its assets are acquired by a third party, in which case your Data held by it may be one of the transferred assets;
- if we believe there is a serious and imminent threat to the life, health or safety of yourself or another person; or
- to investigate or report on activity which we believe on reasonable grounds to be unlawful.
Our Site may, from time to time, contain links to other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any Data to those websites.
GDPR (General Data Protection Regulation)
We’re committed to ensuring that your rights are protected and that we are compliant with all relevant legislation and fully support the requirements of GDPR (e.g. right to be forgotten, personal information request, etc).
Please contact us using the information below if you have any questions or concerns.
Changes to this Policy
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy, our Terms of Service
and Acceptable Use Policy
. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on November 20, 2018